Privacy Policy

Privacy Policy

Introduction

Welcome to https://plastic-panel-repair-replacement.collision-talk.com (hereafter referred to as “Plastic Panel Repair Replacement,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines the comprehensive approach we take to managing your personal data and how it aligns with international privacy standards and regulations.

Scope

This policy covers every aspect of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy practices, governed by their respective policies.

Processing Activities

Our Privacy Policy guides interactions when you:

  1. Utilize our applications and services as an authorized user.
  2. Visit and engage with any of our affiliated websites related to this statement.
  3. Communicate with us via newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect diverse categories of personal data to enhance your experience and provide tailored services:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile settings.
  2. Payment Information: Securely stored financial details used for transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Data related to your financial status or transaction history, which may be obtained with your consent.
  4. Purchase Information: Details of products and services purchased from us, including order numbers and purchase history.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, mobile phone numbers, and advertising IDs.
  6. Location Data: Information about your geographical location when you interact with our services, used for delivery and personalized content.
  7. Feedback: Your comments, suggestions, and reviews help us improve our products and services.
  8. Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless access.
  9. Product Information: Details you provide about your vehicle and its repair/replacement needs.

We collect this data through various methods: user input forms, account settings, automated tracking technologies (like cookies and device fingerprinting), and third-party partnerships.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience and gather analytics:

  • Strictly Necessary: These ensure basic functions of our website, like secure log-ins.
  • Preference: Cookies that remember your preferences and settings for a personalized experience.
  • Analytics: Used to track aggregated user data for improving our services.

Users have control over non-essential cookies through our built-in Cookie Manager.

Data Retention and Deletion

We follow strict data retention policies, keeping personal data only as long as required by law or for legitimate business purposes:

  • Financial transaction data is retained for accounting and legal compliance (7 years).
  • Purchase history may be kept indefinitely for analytics and improved customer service.
  • Other personal data is retained until the purpose for collection is fulfilled or you request deletion.

Once data serves its intended purpose, we delete or anonymize it to ensure privacy.

Security Measures

The security of your personal data is paramount. We implement robust organizational safeguards and security controls:

  • Employing encryption for secure data transmission and storage.
  • Engaging reputable third-party processing partners who adhere to strict security standards.
  • Regularly reviewing and updating our security protocols to address emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal data from this age group, and we encourage parents and guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccuracies in your data corrected.
  • Erasure (Right to be Forgotten): Request the deletion of your data when it is no longer necessary.
  • Restriction: Limit the use or processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing of your data.

To exercise these rights or have questions about data protection, please contact our dedicated privacy team via email at [email protected] or through written correspondence.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. Any modifications will be posted on this page, with a clear indication of the change date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us:

We appreciate your trust in our company and are dedicated to maintaining a transparent and secure digital environment.